How many people are allowed for each delivery group?
A maximum of five people are allowed for each delivery group.
Ten or more wishes will be allocated to each delivery group, depending on vehicle type and delivery location.
Can I choose the location of my delivery?
Unfortunately, this will not be possible.
Can I enter via Hillside drive (side entrance of GB Headquarters)?
Hillside drive will not be open to traffic.
Please enter via The GBHQ’s front entrance located at 795 Upper Serangoon Road.
Who do I look for when I enter the premises?
There will be a booth located near the entrance. Our volunteers will be present at all times to attend to you.
Please present your Delivery ID for easy verification and we will let you know exactly what to do.
Why must I return to The GBHQ after making the deliveries?
We need to collect the Delivery Order from you and complete other paperwork necessary for auditing.
How can I reschedule my delivery dates?
Please email [email protected] or dial our hotline at 62437515 to notify us.
Can I book more delivery slots if I have already scheduled some within the portal?
Yes! Please make a separate booking through the same portal.
Is parking free while I wait to be assigned my wish items?
Parking is free. However, we would like to advise all visitors to leave right after collecting your wishes to make room for other drivers.
What happens if there is no one available to receive my deliveries?
Take note of the occupant’s address and inform the person in charge of the undelivered wish items once you return to The GBHQ to return the Delivery Order.
Can I post photos and videos of my delivery?
While we encourage you to post and share your delivery experience and tag us at @girlsbrigadesg on Facebook/Instagram, please keep our beneficiaries’ information confidential.
Do not reveal the beneficiaries’ personal information or images on social media or any other online platforms.