ADOPTION FAQ

ADOPTION FAQ

Are all wishes essential items?

Not all wishes are essential items. Wishes range from basic necessities to the little things our friends would not otherwise have the delight of having.

In the spirit of this year’s project, the fun things matter too. Your contribution will go a long way in making their day a little better!

Can I come down physically to The GB Headquarters to drop off my wishes? 

Yes, please drop off your wishes during our opening hours (9am to 6pm) at The GBHQ (795 Upper Serangoon Road).

Does The GBHQ accept walk-in deliveries of donations and gifts other than adopted wishes?

No, we will not be receiving donations or gifts at our Headquarters other than those adopted from the web portal, or contributed through special arrangements (e.g. corporate sponsors).

 Can I purchase the wishes online and send them directly to the recipient?

Unfortunately, that will not be possible. Please visit the GBFD portal and click the ‘Deliver A Wish’ tab to book a delivery slot. Eight slots will be released every hour.

To whom and where do I deliver the wishes I’ve purchased online?

For online purchases and deliveries, please indicate:

The Wish ID in the remarks section

e.g. #GBFD22.X.XXXX.XX

 Delivery address: 795 Upper Serangoon Road, Singapore 534667

I can’t find the exact item to match the wish that I have adopted.

If you’re unable to purchase the exact wish item, you can still fulfil the wish by purchasing an item similar to the description provided. 

 What if the wish item is less than $60? I want to give a little more, is that possible?

Do note that each wish is capped at $60. You are advised to keep your purchases within this amount. 

If the wish item is less than $60, you may choose to package other useful items along with it. You’re free to purchase items at slightly higher costs at your discretion.

Can I donate cash to The Girls’ Brigade to buy on my behalf?

We only accept purchased wish items indicated in the wish list. No cash donations will be collected this year.

 What if I cannot fulfil the wishes that I’ve committed to adopting?

Please email [email protected] or call 62437515 to notify us.

Please indicate your Wish ID: GBFD22.X.XXXX.XX in the email subject for easy identification.

Can I adopt more than one wish? How do I go about doing that?

To select more than one wish, tick the checkboxes on the left side of the wish list in the portal. Do a final check before submitting your selection.

How long do I have to adopt and fulfil the wish?

You will be given eight days to purchase the wishes and send them to The GBHQ. A reminder notification will be sent to you via SMS and email on the sixth day.

Help! I am not sure how to use the adoption/ delivery portal site at gb.org.sg.

Please click here to watch the video tutorial.